Introduction

At RetailMe we take our ethical responsibilities and your privacy seriously by recognizing that your privacy is important. RetailMe has a strong commitment to providing excellent service to all its customers, visitors to this web site (the “Web Site”), and other users of our products and services (“Users”), including respecting your concerns about privacy. Please note that this Privacy Policy applies only to this Web Site, products and services provided through the Web Site wherein RetailMe.co.uk (“RetailMe”) is acting as controller regarding to processing of your personal information. This Privacy Policy discloses how we collect personal information on our Web Site, the types of personal information we collect, our use and disclosure of such information, as well as the steps that we take to safeguard your information. Your use of this Web Site is subject to this RetailMe Privacy Policy (the “Privacy Policy”) in effect at the time of your use. We hope that this disclosure will help increase your confidence in our products and services, and enhance your experience.

Personal information means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a real name, postal address, e-mail address, telephone number, payment information, and account ID (“personal information”). When other information is directly associated with personal information, that information may also be considered personal information. Information that is irreversibly anonymized is not considered personal information.

A subset of personal information RetailMe collects is defined as “sensitive personal information” under applicable law, and includes categories as described below.

Personal information we may collect from you:

RetailMe collects and generally processes the personal information that you provided us with, directly when you use our Web Site. In particular, we may collect personal information at the following times:

  1. when you register to receive communications from this Web Site,
  2. when you seek information or apply for products and services offered through this Web Site,
  3. when you enter promotions or sweepstakes offered by this Web Site,
  4. when you provide personal information to us through feedback, survey, or other forms hosted on this Web Site,
  5. when you visit our Web Site, including through cookies and clear gifs, as described further below,
  6. when you contact us, and
  7. when you apply for a job with RetailMe.

Such personal information may include:

  • full name,
  • postal address, shipping address,
  • primary and secondary phone numbers,
  • e-mail address,
  • social security number, driver’s license, or passport/ID number,
  • work authorization status, or sponsorship requirement,
  • LinkedIn URL or other URL,
  • resume, CV, cover letter, work experience, skills, and education information,
  • reference-related information, current employer,
  • professional and work-related licenses, permits, and certifications held,
  • customer record information, including caller ANI, account number, and service address,
  • payment-related information, including bank account or credit card information,
  • voice recordings when you call us for quality assurance purposes (however, payment-related information will not be recorded on the call),
  • internet protocol (IP) address,
  • information pertaining to internet or network activity such as your interaction with an advertisement, and other information obtained from cookies and clear gifs, as described further below.

Such personal information may also include the following sensitive personal information: your gender or race if you choose to provide them to us in the context of your application. Sensitive personal information will only be used for the limited purposes specified in this Privacy Policy.

In some cases, RetailMe may also collect personal information about you indirectly from third parties or other sources, for the purposes as outlined in this Privacy Policy, namely from your references, a recruiter, your prior employers, and your places of education, service providers and unaffiliated third party marketing companies.

Like other web sites, subject to your consent, we also automatically receive and record certain types of information every time you visit us. We use “cookies” for the Web Site to work but also to help with functionality, performance, and advertising. More information about cookies can be found in our Cookies section below.